Frequently Asked Questions
Everything you need to know about your Tribesigns experience.
What is the standard shipping time for Tribesigns furniture?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days via carriers like FedEx or UPS.
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item in its original packaging within 30 days of delivery for a refund.
Do your products come with a warranty?
Yes, all Tribesigns products come with a 12-month worry-free warranty against manufacturing defects to ensure you can shop with confidence.
How can I track my order status?
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your shipment in real-time.
What should I do if my package arrives damaged?
Please contact our customer support team immediately with photos of the damaged item and the shipping box. We will provide a free replacement or a full refund.
Are assembly tools and instructions included?
Every Tribesigns product includes a detailed instruction manual and all necessary hardware and tools required for assembly.